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Banana Home Reviews

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Overall Rating

4.8
13 Reviews
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About Banana Home

Bananahome.com.au is an online furniture store based in Melbourne, Australia. They are a second-generation furniture family with 33 years of experience in manufacturing for Australia's largest retailers. They offer a variety of handmade furniture pieces including Bed Frames, mattresses, Leather Sofa, and more. Each piece is crafted with premium, long-lasting materials, reflecting their commitment to quality and style. They deliver their products Australia Wide to any location, with products backed by a 5 Year Warranty. Their product range includes sofas, chairs, beds, and accessories. They also provide design and product help for their customers. They have a 5-year warranty on their products and offer free swatches for customers to get a feel for their fabrics and leather ranges. They also have a 3D AR Range for customers to visualize their products in their home. They have shipped over 10,000 orders to Australian customers with handmade products directly from their production floor. They use materials like sustainably-forested wood, strengthened hardware, and commercially rated fabric. Their goal is to deliver their products in a beautiful, direct, and affordable way.

Banana Home Pros & Cons

Pros of Banana Home:

  • Quality and Craftsmanship: Banana Home offers bespoke, handmade furniture crafted with premium, long-lasting materials, ensuring high quality and style.
  • Customization: Products can be customized to fit unique living spaces, including various sizes and setups for sofas and other furniture pieces.
  • Warranty: All products are backed by a 5-year warranty, providing peace of mind for customers.
  • Delivery: Furniture is delivered Australia-wide, making it convenient for customers across the country.
  • Customer Support: Live chat support and phone calls are available 7 days a week, along with email support, to assist customers with their queries.
  • Payment Options: Various payment options are available, including Humm, ZipPay, AfterPay, PayPal, Visa, and Mastercard.

Cons of Banana Home:

  • Customer Service Issues: Some customers have reported issues with customer service and delivery, although many customers have expressed satisfaction with their purchases.
  • Fabric Wrinkling: Linen upholstery fabric, which is an option, can wrinkle easily and may require ironing to maintain its appearance.
  • Price: Linen upholstery fabric can be expensive compared to other fabrics.
  • Potential Delays: Due to the current COVID-19 situation, unexpected delays in shipping may occur.

Additional Information:

  • Banana Home offers fabric swatches for customers to test the fabric before making a purchase, which can help alleviate concerns about the fabric's appearance and feel.
  • The company provides detailed product information, including measurements and delivery instructions, to ensure smooth delivery and installation.

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Banana Home Customer Reviews (13)

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Thobias Van Biezen
Thobias Van Biezen
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Feb 14, 2023
Anna Newton
Anna Newton
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Feb 13, 2023
Scarlett Rogers
Scarlett Rogers
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Feb 13, 2023
Klaus Gärtner
Klaus Gärtner
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Feb 12, 2023
Fennetje Vlemmings
Fennetje Vlemmings
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Feb 12, 2023
Kristian Garica
Kristian Garica
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Feb 11, 2023
Eve North
Eve North
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Feb 11, 2023
Gaetane Cuillerier
Gaetane Cuillerier
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Feb 11, 2023
Eva Pollard
Eva Pollard
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Feb 11, 2023
Christian Brandt
Christian Brandt
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Feb 10, 2023

Banana Home Customer’s Q&A

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Banana Home Features and Benefits

Key Features and Benefits of Banana Home:

  1. Quality and Craftsmanship:

    • Handmade Luxury Furniture: Each piece is meticulously crafted by hand using the best possible materials and exacting standards.
    • Kiln-Drying Process: Ensures frame durability and prevents warping and mildew in humid climates.
  2. Comfort and Support:

    • High Density Foam Seating: Dual-layered high-density foam provides long-lasting comfort and support.
    • Sinuous Spring System: Bound at the base with high tension sinuous springs for no sag support.
  3. Fabric Quality:

    • Certified Fabrics: Tested for colour fastness, seam slippage, pilling resistance, and abrasion resistance. Free of formaldehyde.
    • Premium Fabric Collections: Natural and man-made materials, well-suited for Australian homes.
  4. Customization:

    • Custom Order Program: Allows for bespoke designs at trade prices, manufactured directly in-house.
    • Modular Sofas: Designed for flexibility, allowing users to mix and match pieces to suit their preferences.
  5. Durability and Warranty:

    • 5-Year Warranty: Backed by a limited frame warranty for structural integrity.
    • Long-Lasting Materials: Engineered wood and hardwood frames with industrial strength staples and heavy-duty glues.
  6. Customer Support:

    • Fabric Swatches: Available for express delivery or by request, helping customers choose the perfect fabric.
    • Multiple Payment Options: Humm, ZipPay, AfterPay, PayPal, Visa, and Mastercard for convenient payment.
  7. Shipping and Delivery:

    • Australia-Wide Shipping: Smooth process with close relationships within the supply chain.
    • Estimated Delivery Times: Vary by state, with VIC and NSW receiving orders in 1-4 business days, and WA in 5-12 business days.

Banana Home Pricing

Banana Home's pricing policy is designed to offer the best value available. They do not inflate prices to show savings, ensuring that their prices are always competitive. Here are some key points about their pricing:

  • Best Value: Banana Home's pricing model always offers the best value available, without inflated prices to show savings.
  • Price Beat Promise: If you find a cheaper price on an identical product, Banana Home will beat it.
  • Current Promotions: They occasionally offer special promotions, such as free shipping or discounts on specific items, but these are not always available.

For specific product prices, you can refer to their product collections:

  • Cloud Classic Modular Sofa: $3,690.00 AUD.
  • Studio Leather Sofas: Prices range from $1,490.00 to $3,390.00 AUD.
  • Fabric Sofas: Prices range from $1,190.00 to $1,790.00 AUD.

For the most accurate and up-to-date pricing, it is recommended to visit their website or contact their customer service directly.

Banana Home FAQs

FAQ

Banana Home Alternatives

Based on the provided sources, there is no direct information about top 10 alternatives to Banana Home. However, the sources do mention some alternatives to the Cloud Couch from Banana Home:

  1. Living Spaces Utopia: Mentioned as a highly reviewed alternative, but it is currently backordered.
  2. Ashley Home Furniture: Specifically, the Sevesto couch was mentioned, but it was not preferred due to its dull and scratchy fabric.
  3. Joybird: Although Joybird was mentioned, it had significant issues with delivery and customer service.
  4. My Design Furniture: This was the final alternative chosen, which was cheaper than the RH outlet classic and had a better fabric quality.

For a comprehensive list of alternatives, further research would be necessary.

FAQ

What is Banana Home's return policy?

Banana Home accepts returns for items purchased within 30 days of delivery. The items must be in their original condition with tags attached. Customers are responsible for return shipping fees.
FAQ

What payment methods does Banana Home accept?

Banana Home accepts payments via credit card (Visa, Mastercard, American Express) and PayPal.
FAQ

Does Banana Home offer international shipping?

Yes, Banana Home offers international shipping to select countries. Shipping costs and delivery times vary by location and shipping method selected.
FAQ

Can I track my order?

Yes, customers will receive a tracking number via email once their order has shipped. The tracking information can also be accessed through the customer's account on the Banana Home website.
FAQ

About bananahome.com.au Prices and Cost?

Based on the information available, bananahome.com.au offers a variety of furniture with different prices. For example, the Cloud Classic | 5-Piece Closed Modular Sofa is priced at $3,890.00 AUD. This price includes extras such as Free Fabric Protection (normally priced at $190.00) and Free Hidden Modular Clips. Other items available for purchase include the Cloud Classic Throw Cushion - Cloud Sofa | Feather Down for $42.00 AUD, and various Couch Cover/ Slip Covers ranging from $90.00 AUD to $190.00 AUD. Please note that each sofa is handmade and can be ordered in any size or setup to fit your living space. The prices may vary depending on the specific configuration and options chosen. If you need more specific information, I recommend visiting the website directly for the most accurate and up-to-date pricing.

FAQ

About bananahome.com.au Popular Products and Services?

Banana Home is an online furniture store that offers a variety of products. One of their popular products is the Cloud Classic 5-Piece Closed Modular Sofa. This sofa is handmade and features a unique design that is fully modular. It is made from Goose Feather Down, blended with Polyfill and cushioning, to create a comfortable lounging experience. The Cloud Classic sofa is versatile and can be ordered in any size or setup to fit unique living spaces.

In addition to the Cloud Classic sofa, Banana Home also offers other products such as throw cushions, couch covers, and slipcovers for various parts of the sofa. These accessories are designed to complement the sofa and enhance the user's comfort and convenience.

The reviews for Banana Home's products are generally positive. Customers have praised the comfort, quality, and style of the products. The Cloud Classic sofa in particular has been described as comfortable, soft, and loungey. Other products such as beds have also received positive feedback for their quality and design.

However, some customers have reported issues with customer service and delivery. Despite these issues, many customers have expressed satisfaction with their purchases and would recommend Banana Home's products to others.

FAQ

Can you tell me more about bananahome.com.au?

Bananahome.com.au is an online furniture store based in Melbourne, Australia. They offer a wide range of handmade furniture products including bed frames, mattresses, leather sofas, and more. Each piece is crafted with premium, long-lasting materials, reflecting their commitment to quality and style. They deliver their products Australia-wide to any location and all their products are backed by a 5-year warranty. They are a second-generation furniture family that launched Banana Home in 2019 with the goal to deliver their products in a beautiful, direct, and affordable way. They offer a variety of sofas and other furniture pieces that can be customized according to your needs. They also provide design and product help for their customers. Their most popular products include the Cloud Classic Couch and Sofa Beds. They aim to enhance lifestyles with their furniture, not just build it.

FAQ

How can I contact customer service at bananahome.com.au?

You can contact the customer service at bananahome.com.au through the following methods: - Call: You can call them 7 days a week from 9AM to 6PM AEST at this number: (03) 9500 0799. - Email: You can email them 7 days a week from 9AM to 6PM AEST at this address: info@bananahome.com.au. - Live Chat: They offer live chat support 7 days a week from 8AM to 6PM AEST. You can access this on their website.

FAQ

How do I contact bananahome.com.au customer service?

You can contact the customer service of bananahome.com.au in the following ways: - Call: You can call them 7 days a week from 9AM to 6PM AEST at this number: (03) 9500 0799. - Email: You can email them at info@bananahome.com.au 7 days a week from 9AM to 6PM AEST. - Live Chat: They also offer live chat support 7 days a week from 8AM to 6PM AEST. You can access this on their website.

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